Secure, governed integrations for New Zealand motor claims
SmartLink provides permissioned system-to-system data exchange between approved insurers, repairers, suppliers, and industry platforms, designed for real claims and repair workflows.
Integrations
SmartLink enables secure system-to-system integrations between insurers, repair networks, assessors and approved third-party platforms.
Integrations are implemented on a permissioned basis, with defined scopes and governance controls. This supports consistent data transfer, reduces manual handling, and improves operational reliability across the claims repair workflow.
SmartLink does not preference or promote any integrated party. Participation is subject to approval, technical validation, and ongoing compliance with SmartLink’s security and governance requirements.
View MoreGet Connected
SmartLink provides a formal pathway for approved technology providers and service partners to integrate into the New Zealand collision repair ecosystem.
Approval is based on technical capability, security posture, data governance standards and ongoing compliance. This ensures integrations operate reliably, transparently and in a way that supports all parties across the claims repair workflow.
SmartLink does not promote or preference any approved partner. Participation is permissioned, governed and subject to continued review.
Approval ProcessSecurity & Governance
SmartLink is designed as secure data infrastructure for the New Zealand collision repair ecosystem.
Access is restricted to approved parties using defined permissions and role-based controls. Every exchange is logged and traceable, with a clear record of what was shared, when it was shared, and which system or user initiated it.
SmartLink does not assess damage, price parts, or influence claims decisions. It provides a controlled pathway for claim and repair information to move between systems, supporting auditability, transparency and data integrity.
View MoreWhat SmartLink Does
SmartLink is a neutral integration layer that enables approved parties to exchange motor claims and repair data through controlled, auditable connections, without relying on email, file attachments, or manual workarounds.
Secure motor claims data exchange
Shares claim and repair information between approved systems through controlled pathways, reducing manual handling and improving data consistency.
Permissioned access controls
Restricts access to approved parties with defined permissions and role-based controls, supporting governance across repair networks.
Audit trails and traceability
Logs data exchanges to support accountability, reporting and operational oversight, including traceability to the originating system or user.
Insurer and repairer system integrations
Supports secure integration between insurer, assessor and repairer platforms, enabling authorised data transfer across the claims repair workflow.
Data integrity and consistency
Helps maintain consistent claim and repair information across systems, reducing rework, follow-ups and avoidable delays.
Operational efficiency for approved parties
Helps the right information reach the right party at the right time, with less friction and clearer governance across the ecosystem.
Trusted Integrations
SmartLink supports secure, permissioned data exchange with approved industry platforms.
Contact SmartLink
Talk to us about secure, auditable claims repair data exchange. We will respond with next steps and any information you need for internal review.