Governance
Smart Link Limited (“SmartLink”, “SLL”, “we”, “us” or “our”) is committed to responsible governance. This page summarises the principles we apply to decision-making, risk management, and operational integrity across our services.
1. Responsible operation
SmartLink aims to operate systems and integrations reliably and professionally, with a focus on stability, security, and practical outcomes for users.
2. Risk management
SmartLink considers risks across security, operational continuity, third-party dependencies, and compliance. Risk decisions may include limiting access, changing processes, or pausing activities where necessary.
3. Change management
Changes to integrations and services may be made to maintain security, improve performance, support compatibility, or meet legal obligations. Where appropriate, SmartLink may provide notice of material changes.
4. Third-party dependencies
Many integrations rely on third-party systems. SmartLink cannot control third-party availability, performance, or commercial decisions. SmartLink may adjust workflows to reflect third-party change.
5. Conflicts and independence
SmartLink aims to operate as an independent technology provider. Where relationships exist with other parties, SmartLink seeks to maintain clear boundaries and appropriate handling of confidential information.
6. Compliance and policy alignment
SmartLink aims to meet applicable legal obligations and align internal practices with published policies, including Privacy, Security, and Acceptable Use.
7. Contact
If you have governance-related questions, contact us using the website contact form.
Smart Link Limited
email us